Premium & Classic Parasols

Our premium & classic parasols are designed so they can easily be secured into the ground (where possible). They fit most standard parasol bases - the diameter of the pole is 3.2cm, so check the base accommodates this. We also recommend a base that has a tightening function, and a weight of at least 15kg. 

Pole

Turn the central hinge a few turns to the left to loosen, this will allow you to move the pole into the desired position - if you turn the hinge too many turns to the left, it will come unattached, this is meant to happen and can easily just be put back on with a few turns to the right.Once in the desired position, turn the central hinge to the right to tighten; ensure the hinge teeth have met correctly, and the hinge is fully tightened.Once you have finished using your parasol for the day, close the canopy first, and then loosen the central hinge (turn to the left), fold the pole, and then tighten the hinge before putting the parasol into the carry bag.

Canopy

The first few times of using the parasol, or if it hasn't been used for a while, the canopy is likely to be stiff to open and close.To open, hold the pole with one hand, and pull the pole down whilst you use your other hand to push the canopy runner up, so both hands are forcefully pulling away from each other. It helps to hold the runner in the palm of your hand. The canopy runner should then click into place. If the canopy does not click into place, ensure the runner is in line with the button hole. Sometimes the button also needs a bit of help (a small push) to click into place. It also helps to turn the runner slightly, both left and/or right, when it is at the top of the pole, which then often allows it to click into place.To close, hold the pole with one hand, and with the other hand hold the canopy runner button, and slightly push up and then use your thumb to push the button to release the canopy.

Large Premium Parasol

Our large premium parasols are designed for use in parasol bases. The diameter of the pole is 4.5cm, so check the base accommodates this. We also recommend a base that has a tightening function, and a weight of at least 25kg. 

Pole

The pole comes in two parts, and can be secured together by aligning both parts, inserting straight, and then twisting the lower part in a clockwise motion until completely enclosed and secure. We recommend doing this with the parasol laying down on a flat, clean, surface. To take apart, after carefully closing the canopy, we recommend laying the parasol on a table or suitable surface, and then simply twisting the bottom half of the pole anti-clockwise.

Canopy

The first few times of using the parasol, or if it hasn't been used for a while, the canopy is likely to be stiff to open and close.To open, you may need to spread the canopy and the internal wooden ribs apart, and then hold the pulley cord on the end that has the metal peg. Pull the cord downwards, and keep threading the cord until the parasol is in the desired position, with the holes in the pole showing. Then insert the peg into the desired hole, to secure the canopy in place.To close, hold the pulley cord tight, and slowly remove the peg from the pole hole. If you do this too fast, and without securing the cord, the canopy could close rather quickly, so please be careful. Once you have removed the peg from the pole, slowly lower the cord through your hands, to lower the canopy. If you need some additional support in assisting with the opening and closing of the canopy, we recommend holding one of the wooden frame ribs, that support the canopy, to ease some of the weight.We recommend securing your parasol into place, either in the ground, or a base, prior to opening the canopy.

We quality check every single one of our parasols, in house, prior to dispatch, which includes ensuring they can open, and click into place. Therefore, if you are having trouble opening it, please follow all steps above.

In order to get the best out of your parasol, and to ensure safe use, it is really important that these care instructions are read and understood before placing your order.

If you have any questions please contact us.

By placing your order, you are agreeing to have read and understood the care and safety guidelines.